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Junior Systems Engineer - 2 Year Contract

Transportation Investment Corporation (TI Corp), the Crown Corporation

behind the Port Mann Bridge and the TReO toll system and one of BC Top

Employers for 2017, is looking for a Jr. Systems Engineer based at our

head office in Coquitlam.

This is an exciting opportunity to join a young, but high profile BC Crown

Corporation during a transformational phase, as it undertakes several very

important system-related projects.

TI Corp, a leader in electronic tolling in North America committed to best in

class customer service, fosters an innovative environment where ideas,

intelligence and collaboration are highly valued. All members of the TI

Corp team are encouraged to develop professionally by working closely

with their colleagues and developing new skills and experience.

Candidates should therefore be skilled and motivated self-learners who

are enthusiastic about learning, developing and expanding their technical

breadth, within a close-knit, cross-functional IT team.

What You Will Be Doing

TI Corp is looking for a Jr. Systems Engineer to join the small cross-
functional team that keeps the TReO Tolling and TI Corp corporate

networks, servers, storage, and applications running smoothly, efficiently

and securely.

The role includes providing end-user Tier 1 support for a wide array of

server, network, VOIP, application and desktop issues. The systems utilize

a wide variety of new and desirable technologies in a hybrid cloud / on-
prem architecture spanning multiple sites and IaaS, PaaS and SaaS

deployments. The role will get exposure across IT Operations, and

provides a great opportunity to expand your skill set and experience in the

IT industry.

The successful candidate must be an excellent team player, have good

technical knowledge and be able to communicate effectively to understand

the problem and explain its solution. They must also be good with people,

calm and patient to deal with difficult users and issues.

If you believe you have what it takes to create a better system experience

for our end users, this is the job for you.

What a Typical Day Will Look Like For You

Serve as the first point of contact for end users seeking technical assistance through a ticketing system.

  • Responsible for workstation set up
  • Responsible for user access requests (add/modify/delete)
  • Responsible for setting up folder permissions
  • Responsible for software upgrade/support and installation
  • Trouble shooting wide array of issues including but not limited to:
  • Password Reset
  • Email
  • Printer/Network resources
  • Network Drives
  • Windows Desktop issues
  • Folder permissions

Required Skills

  • Solid technical IT foundation
  • Knowledge of Windows domain environments operations (Active
  • Directory / Group Policy, Windows Update, imaging and backups,
  • DHCP and DNS)
  • Good experience maintaining Windows 7, Windows 10, Mac OS, MS
  • Office / O365
  • Basic networking skills
  • Familiar with Windows Server OS
  • Knowledge of mobile device management a bonus
  • Ability to diagnose and resolve basic technical issues
  • Ability to escalate issues when required

What You Will Get In Return

  • Compensation package including a base salary of $45,000 - $50,000, including generous medical and dental benefits, 4 weeks vacation.
  • Exciting opportunity to build your skills nd develop with a high performing team working on some vry exciting projects!

Interviews are taking place right away! To apply, simply submit your resume.


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